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Frequently asked questions

Find answers to common questions about our auto transport services. Learn about shipping times, insurance coverage, pickup and delivery options, pricing, and more. Our FAQ section provides quick, clear information to help you understand and use our services with confidence.

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How much does it cost to ship a vehicle?

The cost of shipping a vehicle with Nationwide Auto Transport varies depending on several factors. These include the distance of transport, the size and weight of your vehicle, the chosen transport method (open or enclosed carrier), the time of year, and current fuel prices. On average, shorter distances within the same state may cost between $300-$600, while cross-country shipments can range from $900-$2000 or more. For the most accurate pricing, we recommend requesting a quote through our website or speaking with one of our transport specialists who can provide a detailed breakdown based on your specific needs and circumstances.

How long does it take to ship a car?

The duration of vehicle shipping depends on various factors, primarily the distance between pickup and delivery locations. For shorter distances within the same state or neighboring states, delivery typically takes 1-3 days. Cross-country shipments from coast to coast generally take 5-7 days. However, these are estimated timeframes and can be affected by weather conditions, traffic, road closures, and the specific route taken. It's important to note that auto transport is different from standard shipping services, as drivers must adhere to federal regulations regarding driving hours and rest periods. We always strive to provide the most accurate estimated delivery time when you book your shipment and keep you updated throughout the process.

Is my vehicle insured during transport?

Yes, your vehicle is insured during transport with Nationwide Auto Transport. We require all our carriers to maintain comprehensive insurance coverage that protects your vehicle while it's in transit. This insurance typically covers damage caused by accidents, collisions, or other unforeseen events during the shipping process. However, it's important to note that this insurance doesn't cover pre-existing damage or personal items left in the vehicle. Before transport, we conduct a thorough inspection of your vehicle and document its condition. We recommend removing all personal belongings and taking photos of your vehicle before shipment for your records. If you have any concerns about insurance coverage, our customer service team can provide more detailed information about our policies and any additional coverage options available.

What's the difference between open and enclosed transport?

Nationwide Auto Transport offers both open and enclosed transport options, each with its own benefits. Open transport is the most common and economical method, where your vehicle is shipped on an open-air carrier alongside other vehicles. This option is suitable for most standard vehicles and is perfectly safe, though your car will be exposed to the elements during transit. Enclosed transport, on the other hand, provides premium protection for your vehicle. In this method, your car is shipped in a fully enclosed trailer, shielding it from weather conditions, road debris, and prying eyes. This option is often chosen for high-value, classic, or luxury vehicles. While enclosed transport offers maximum protection, it is generally more expensive than open transport due to the specialized equipment and lower capacity of enclosed carriers. Our team can help you decide which option is best for your specific vehicle and needs.

How do I prepare my vehicle for shipping?

Preparing your vehicle for shipping with Nationwide Auto Transport involves several important steps. First, thoroughly clean your car inside and out. This allows for an accurate inspection and makes it easier to spot any damage that might occur during transit. Remove all personal items from the vehicle, as these are not covered by carrier insurance. Disable any alarm systems to prevent unnecessary disruptions during transport. Ensure your gas tank is no more than a quarter full to reduce weight and comply with shipping regulations. Check for any fluid leaks and address them before shipping. Document the current condition of your vehicle, including any existing damage, and take photos for your records. Finally, provide a set of keys to the driver and keep a spare set for yourself. If your vehicle has any special operating instructions, make sure to inform the driver. Following these steps will help ensure a smooth and worry-free auto transport experience.

What types of vehicles do you transport?

At Nationwide Auto Transport, we have the capability to transport a wide range of vehicles. Our services cover standard passenger cars, SUVs, vans, and pickup trucks. We also specialize in shipping motorcycles, classic cars, luxury vehicles, and even oversized vehicles like RVs and boats. For non-standard vehicles or those with special requirements, we offer customized shipping solutions. This includes lowered vehicles, modified cars, inoperable vehicles, and even heavy equipment. Each type of vehicle may require different handling and transport methods, which our experienced team is well-equipped to manage. Whether you're shipping a family sedan across state lines or a valuable classic car across the country, we have the expertise and resources to ensure safe and efficient transport. If you have a unique vehicle or specific shipping requirements, we encourage you to contact our customer service team for a tailored solution.

What if my car is damaged during transport?

While damage during transport is rare, Nationwide Auto Transport has a clear process in place to handle such situations. If you notice any damage upon delivery, it's crucial to document it immediately on the Bill of Lading before signing. Take clear photos of the damage and notify the driver. Then, contact our customer service team right away to report the issue. We'll guide you through our claims process, which typically involves filling out a claim form and providing supporting documentation. Our insurance team will review the claim promptly and work towards a fair resolution. It's important to note that all carriers we work with are fully insured, and we stand behind our commitment to delivering your vehicle safely. We recommend thoroughly inspecting your vehicle at both pickup and delivery, and comparing its condition to the inspection report completed before transport. Rest assured, we take any instances of damage seriously and will work diligently to resolve the issue to your satisfaction.

Do you offer door-to-door service?

Yes, Nationwide Auto Transport proudly offers door-to-door service for vehicle shipping. This means we aim to pick up your vehicle from your specified location and deliver it directly to your desired destination. However, it's important to understand that sometimes, due to the size of our carriers or local restrictions, we may not be able to navigate certain residential areas or narrow streets. In such cases, we arrange pickup or delivery at the nearest accessible location, such as a wide street or parking lot. Our goal is to make the process as convenient as possible for you while ensuring the safety of your vehicle and complying with local regulations. When you book your shipment, our team will discuss the specifics of your pickup and delivery locations to determine the most suitable arrangement. We always strive to provide the most convenient service possible while maintaining the highest standards of safety and efficiency.

Ty Hawk

2024-01-31

The customer support was exceptional from Nationwide Auto Transport . All around a phenomenal brokerage to go with for car shipping. They had a trucker ready at that very moment I needed it.

kasey carroll

2024-01-12

Nationwide Auto Transport is the highest ranked partner you can get in the vehicle transportation sector. Bradley dedicated his time to me for a 45 minute straight call just to get this set up and didn’t rush me once. I’d book another car transport when possible just based off of this most recent one I had (was MI to MS) I’m a happy client.

Kamaya Tucker

They made a strong commitment to me and followed through all the way to delivery. Customer satisfaction guaranteed with Nationwide Auto Transport and specifically Ryan. My gratitude goes out to the driver too who completed this with safety.

Alyssa Lozano

2024-01-10

The delivery guy was just as great as Hayden from the broker company I was with. Convenience for you as a customer is significant to them and I was pleased with how patient they all were. Thank you all for making this so easy.

Reginald Vincent

2024-01-09

I wish all auto shipping companies were exactly like this one. Nationwide Auto Transport is 100% the best. Shipped my car from Detroit to Phoenix safely and securely.

Desirée Townsend

The carrier company was great at communication and getting this done quickly. I wouldn’t trust any other company to arrange my car transport besides Nationwide Auto Transport . A cross country move and car shipment had never been made easier besides with these guys.

MeganIsMe14

Trustworthiness is certainly a need when it comes to someone shipping your own vehicle. Supportive help all the way. Driver was never late and now I know who I can trust with my car.

Surviving Life

Took no time for Nationwide Auto Transport to obtain a responsible driver for me. They efficiently transported my car to me a few states away. After a lot of frustration with another broker, we hoped and prayed this would go well and it did.

valles

I’m still amazed a week after my car transport. My Chevy Camaro showed up in good shape in Louisiana. They all value hard work and customer service.

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